• Home
  • About
  • Services
    • Workplace Ergonomics >
      • Ergonomic Assessments
      • Online Ergonomic Assessments
      • Ergonomic Workshops
      • Ergonomic Training
      • Home Office Ergonomic Assessments
      • Ergonomic Furniture Consultancy
      • Vehicle Ergonomic Assessments
    • Manual Handling Training >
      • Onsite Manual Handling Training
      • Manual Handling Training Video
    • Workplace Physiotherapy
  • Quote
  • Ergonomic Chairs
  • Equipment
    • Ergonomic Chairs
    • Standing Desks
    • Tech Adjust Sitting Desks
    • Monitor Arms
    • Laptop Solutions
    • Monitor Stands/Risers
    • Footrests
    • Document Holders
    • Ergonomic Mice
  • Resources
    • Blog
    • What is an Ergonomist?
    • What is Ergonomics?
    • The Health Consequences of Poor Office Ergonomics
    • Ergonomic Assessments Save Organisations Money
    • Standing Desks / Height Adjustable Desks
    • Ergonomic Back Pain
    • Ergonomic Neck Pain
    • Ergonomic Shoulder Pain
    • Ergonomic Elbow Pain
    • Ergonomic Wrist Pain
    • Ergonomic Hip Pain
    • Nerve Pain in the Arms
    • Sciatica
    • Cervicogenic Headache
    • Poor Posture
    • Hot-Desking
  • Contact
  • Onsite MH 250522
  • Home
  • About
  • Services
    • Workplace Ergonomics >
      • Ergonomic Assessments
      • Online Ergonomic Assessments
      • Ergonomic Workshops
      • Ergonomic Training
      • Home Office Ergonomic Assessments
      • Ergonomic Furniture Consultancy
      • Vehicle Ergonomic Assessments
    • Manual Handling Training >
      • Onsite Manual Handling Training
      • Manual Handling Training Video
    • Workplace Physiotherapy
  • Quote
  • Ergonomic Chairs
  • Equipment
    • Ergonomic Chairs
    • Standing Desks
    • Tech Adjust Sitting Desks
    • Monitor Arms
    • Laptop Solutions
    • Monitor Stands/Risers
    • Footrests
    • Document Holders
    • Ergonomic Mice
  • Resources
    • Blog
    • What is an Ergonomist?
    • What is Ergonomics?
    • The Health Consequences of Poor Office Ergonomics
    • Ergonomic Assessments Save Organisations Money
    • Standing Desks / Height Adjustable Desks
    • Ergonomic Back Pain
    • Ergonomic Neck Pain
    • Ergonomic Shoulder Pain
    • Ergonomic Elbow Pain
    • Ergonomic Wrist Pain
    • Ergonomic Hip Pain
    • Nerve Pain in the Arms
    • Sciatica
    • Cervicogenic Headache
    • Poor Posture
    • Hot-Desking
  • Contact
  • Onsite MH 250522
Search by typing & pressing enter

YOUR CART

Terms and Conditions

On this page you will find information about the following policies - delivery, warranty and returns.
DELIVERY

​We offer free delivery of chairs in metro Melbourne. 

All chairs delivered in Melbourne are delivered fully assembled. Deliveries outside of Melbourne are delivered boxed. 

​Please allow up to 7 business days for delivery of your chair.

Deliveries outside of metro Melbourne will incur a regional delivery surcharge of $44.00. This will be invoiced after your initial purchase. ​


WARRANTY

All chairs sold on our website come with an 8-year warranty.

We take great pride in providing our customers with a premium quality product and in having very few warranty claims. For those few claims that we do receive, we endeavour to provide those customers with a timely resolution that exceeds their expectations. 
​
The following terms and conditions apply for the warranty:
​
  1. For the purposes of this warranty, any reference to "we", "us" or "our" refers to The Ergonomic Physio and any reference to "you", "your" or "their" refers to the customer making a claim under the warranty.
  2. The warranty is valid for purchases placed online from this website only.
  3. The warranty is valid for the original purchaser only, and an invoice must be provided to us at the time you make your warranty claim. 
  4. The 8-year warranty period runs continuously for 8 years from the day your chair is delivered to your nominated shipping address at the time of purchase. The warranty period ends after 8 continuous years from the date your chair is delivered to your nominated address in the first instance. 
  5. The warranty is valid for standard and reasonable office use. 
  6. The warranty covers mechanical defaults in the chair mechanism. 
  7. The warranty does not cover wear and tear to the upholstery, misuse, or damage caused by you or any other person or thing.
  8. If you make a warranty claim, we reserve the option to either (1) replace the faulty part or (2) provide a refund of the purchase price. 
  9. If we replace a faulty part, you will have the option to either pick up the replacement part from our warehouse free-of-charge, or have the replacement part delivered to your nominated address at your expense. (Our warehouse is located in Huntingdale, 3166. This is subject to change.)
  10. If we provide a refund, the refund is of purchase price, less any freight or delivery costs, or processing fees (2%), incurred by us in processing your order and delivering your chair to you in the first instance.
  11. If you make a warranty claim, we will ask you to provide photo and video evidence clearly showing the default. This is to make the processing of your warranty claim easier and faster. 

To start the process of making a warranty claim, please email info@theergonomicphysio.com.au with the following details:
​
  • Email subject - "Warranty Claim" - "Order Number"
  • Include relevant photos and videos in the email, clearly identifying the fault. 


RETURNS

Please note that we do not accept returns of any products due to change of mind. If you have any questions before placing your order, please either call us on (03) 9088 2003 or email info@theergonomicphysio.com.au.
Picture
ABN: 97 616 957 469
​

​P: (03) 9088 2003
E: info@theergonomicphysio.com.au

Specialists in manual handling training and ergonomic assessments - Melbourne, Sydney, Canberra and Brisbane.
Navigation Menu

​​Home
About
Key Services
​Get a Quote
Ergonomic Chairs Melbourne
Ergonomic Equipment
Terms and Conditions

Contact Us



Key Services

Ergonomic Assessments Melbourne
Manual Handling Training Melbourne
Workplace Physiotherapy Melbourne
​OHS Consulting Melbourne
Ergonomic Furniture Consultancy
Ergonomic Workshops Melbourne
Ergonomic Training Melbourne
Ergonomic Office Chairs Melbourne



​
Ergonomic Assessments Melbourne | Manual Handling Training Melbourne | Ergonomic Assessments Sydney | Manual Handling Training Sydney | Ergonomic Assessments Canberra | Manual Handling Training Canberra | Ergonomic Assessments Brisbane | Manual Handling Training Brisbane 
Copyright © 2021 The Ergonomic Physio . All Rights Reserved.